Support
Service and ICT contact details
IT Managed Services customers
TIPT or phone system customers
Helpful contacts numbers
Faults
IT Managed Services customers
IT Managed Services customers requiring support, please contact [email protected] or (08) 8241 8541 and follow the prompts.
TIPT or phone system customers
TIPT or Phone System customers requiring support, please contact [email protected] or (08) 8241 8555 and follow the prompts.
Helpful contacts numbers
• Telstra Business Direct: 132 000
• Telstra Consumer Direct 132 200
• Telstra Online Services (resetting passwords, Telstra Tools etc): 1800 637 745
• Business SIP Helpdesk 1800 790 831
• TIPT Helpdesk: 1800 287 289
• Bigpond Technical Support: 133 933
• Telstra Business Systems Care/Faults/Billing: 131 729
• Business Faults: 132 999
Faults
• NBN Faults 1800 304 473 (Opt 4)
• TIPT Faults: 1800 287 289
• Telstra Business Faults General: 132 999
Keeping devices and systems updated, dealing with incidents and future-proofing your technology is resource intensive. That’s why leveraging TBTC South Australia’s Managed Services to manage your IT environment can help maximise system uptime, end-user productivity and minimize cyber security risks. Enjoy access to proactive monitoring and better identify potential issues before they impact end users.
Customer portal access
Are you an existing Managed Services customer? Log into your company’s portal, create, manage and view all tickets for your company or request access to the company portal.
Support agent download
As advised by your TBTC Technician, download and install Support Agent to allow access to your computer.
Ready to get your tech environment performing at its peak?
Speak to the experienced team at TBTC South Australia today and learn how we can help free up your internal resources so you can focus on running your business.